Friends, Families and Individuals
Take the Next Step with HELP
Free. No insurance. No income limits. Pick-up by appointment.
How to Get HELP
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One request per household. Please fill out the Request HELP Form below—submitting multiple requests may slow our ability to serve everyone.
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Working phone & email required so we can reach you.
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Response time: Within 36 business hours, Tuesday through Saturday. Closed Sunday & Monday.
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No walk-ins. Pickup must be scheduled after confirmation.
If you are a health professional, you should use our Healthcare / Social Service Pre-Request Form instead.
This process includes a Lending Agreement to be signed by the patient/client or their representative.
A Simpler Way to Get the Equipment You Need
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At STLHELP, anyone can request free home medical equipment — for yourself or for a loved one. There’s no cost, no insurance required, and no age, gender, or income limits.
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How It Works
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Step 1: Submit
Complete the online form anytime (24/7) or call us.
You can request for yourself or someone you care about.
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Step 2: Confirm
MONITOR YOUR EMAIL, INCLUDING YOUR SPAM/TRASH FOLDERS. Our Resource Manager will reply within 24–36 business hours about availability.
If approved, you’ll receive pickup day/time options.
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Step 3: Pick Up
By appointment only — no walk-ins.
All equipment is cleaned and safety-checked before you receive it.
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Request Options
Online (recommended):
Fastest way — complete & submit the "Request HELP" form on this page
By Phone:
Call 314-897-4357
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Tues–Fri: 9:00 am – 4:00 pm
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Sat: 9:00 am – 1:30 pm
MONITOR YOUR EMAIL, INCLUDING YOUR SPAM/TRASH FOLDERS. Our Resource Manager will reply within 24–36 business hours about availability.