
Friends, Families and Individuals
Take the Next Step with HELP
Free. No insurance. No income limits. Pick-up by appointment.
How to Get HELP
-
One request per household. Please fill out the Request HELP Form below—submitting multiple requests may slow our ability to serve everyone.
-
Working phone & email required so we can reach you.
-
Response time: Within 36 business hours, Tuesday through Saturday. Closed Sunday & Monday.
-
No walk-ins. Pickup must be scheduled after confirmation.
If you are a health professional, you should use our Healthcare / Social Service Pre-Request Form instead.
This process includes a Lending Agreement to be signed by the patient/client or their representative.
A Simpler Way to Get the Equipment You Need
At STLHELP, anyone can request free home medical equipment — for yourself or for a loved one. There’s no cost, no insurance required, and no age, gender, or income limits.
How It Works
Step 1: Submit
📝 Complete the online form anytime (24/7) or call us.
You can request for yourself or someone you care about.
Step 2: Confirm
📩 MONITOR YOUR EMAIL, INCLUDING YOUR SPAM/TRASH FOLDERS. Our Resource Manager will reply within 24–36 business hours about availability.
If approved, you’ll receive pickup day/time options.
Step 3: Pick Up
📦 By appointment only — no walk-ins.
All equipment is cleaned and safety-checked before you receive it.
Request Options
Online (recommended):
Fastest way — complete & submit the "Request HELP" form on this page
By Phone:
Call 314-897-4357
-
Tues–Fri: 9:00 am – 4:00 pm
-
Sat: 9:00 am – 1:30 pm
MONITOR YOUR EMAIL, INCLUDING YOUR SPAM/TRASH FOLDERS. Our Resource Manager will reply within 24–36 business hours about availability.