St. Louis HELP Website Confidentiality Policy

Basic Confidentiality Policy

Where personal information is required to use or interact with this site, it is our policy that this information – such as your name, email address or telephone number — is private and confidential. The personal information you provide to St. Louis HELP is stored in a secure location, accessible only by appropriate staff, and is used for the purposes set forth in this policy, such as to reply to a question or to send requested materials.

Use of Information Collected Via the Sites

1. Personal information
We use your personal information that is collected on this site primarily for the following purposes:

• To deliver services, such as a reply to an inquiry, program information or newsletters 

Release of Information to Third Parties

Personal information collected as a function of the St. Louis HELP site will not be released to third parties.

Children Under 13

The site does not knowingly target children under the age of 13 and we do not collect personal information from any child under the age of 13. In the event we learn that such information has been provided to the site, we will delete or destroy it.

Changes in Our Privacy Policy

St. Louis HELP reserves the right to make changes to our Privacy Policy at any time and for any reason without prior notice. Any changes to our Privacy Policy will be posted on this page so that you are always aware of our policies.

Website Security

No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to St. Louis HELP is done at your own risk. However, St. Louis HELP uses website security measures consistent with current best practices to protect its website and email lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.

We realize there can be incidents of misuse or unauthorized program incursions, as almost every website, service and user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize any inconvenience to our users. As appropriate and necessary, St. Louis HELP will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of the St. Louis HELP website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.


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